Payment Information

By Phone

• KIDS Info Line, 1-800-991-5530 (last 2 payments, information updated nightly)
• Wisconsin Child Support Debit Card Program Customer Service: 1-877-253-3686 (24 hours a day, 7 days a week for balance inquiries)
• Contact the Burnett County Child Support Agency at 715-349-2555

On the Internet

• Sign In or Sign Up for Child Support Online Services
• Go Program (Debit Card) Website or Go Program app for Wisconsin Child Support Debit Card Program

By Mail

• Monthly Statement for paying parents
• Monthly Activity Statements for your Way2Go Wisconsin Child Support Debit MasterCard
• Notices for families getting cash assistance benefits

By ATM

• For child support debit card users, visit a MoneyPass ATM  for unlimited free balance inquiries   

Request a Payment History

• Both parents can request a payment history by calling the KIDS Info Line at 1-800-991-5530